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DoWell Living Lab- - #UX research by use of smart technologies for #designthinking, #openInnovation, Agile & product development.

DoWell Living Lab does hashtagUX for projects in hashtagopeninnovation journey to evaluate each sprint of innovation, hashtagdesignthinking stage gates to test iterations, hashtagproductdevelopment based on circular economy systems thinking, inclusive design for mankind, agile development for future, system 1 & 2 thinking of customers and customers’ customers hashtagirr19 hashtaguxlivinglab hashtagusa hashtaguk hashtaggermany hashtagscandinavia hashtagsingapore

Click for details > https://www.youtube.com/watch?v=-R06R373bN4

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